i) The entry and main content page (home)

ii) A page describing services (services)

iii) A page of links to resources and downloadable content (to be itemized and included) (samples)

iv) A company information/bio/contact information page. (contacts)

Each page will be described in general terms with content included in this document with suggested formatting for text. Please modify as required to address any technical limitations or requirements that you recognize. Once the draft site is up Eric and I will suggest revisions as required.

Page 1.

General Description

On this page and the other pages we will create a uniform style. I don’t know if you use style sheets but we’ll start with something simple and basic and evolve it as required.

At the top and bottom of every page place a highly visible ‘banner’ including the website address, my email address and phone number and the ‘mouse with an idea’ logo. Something like this:

Start of page                                                                                                                                       .

PIN MARKETING AND TECHNOLOGY

We make computers work for you, call or email us

today to learn more - 250-858-1235 or embp@pin.ca

Making Computers Work

            YES – We can fix your computer / technology emergency

            BUT – We are not in the business of providing continuous temporary fixes.

            WHY – Why did you have the emergency? Are you using hardware or software in a way that                          contributed to the problem? THE ANSWER IS GENERALLY “YES”

Technology as it is designed is typically 100 times more than what the customer wants or needs. The complexity of the overkill is overwhelming and can bog down your system and your life.

THE SOLUTION IS – understanding what you have, understanding what you want or need, and then finding the most efficient way of accomplishing your tasks using as much of your existing technology as possible, but only what you really need, and most of what you need is free!

                                                TEMPORARY FIXES ARE NOT THE ANSWER

WHAT DO YOU NEED TO ASK YOURSELF TO FIND YOUR WAY OUT OF THIS SITUATION?

On a scale of 1 to 10, with 10 being very good

·    (1 to 10) _____ How would your rate your current backup strategy? 

·    (1 to 10) _____ How would you rate your current data and system security?

·    (1 to 10) _____ At what level does your current hardware and software work for you?

·    (1 to 10) _____ Are you able to access all of your data in a secure manner remotely from anywhere in the world.                                 If not would this be useful?

·    (1 to 10) _____ How well do you control multiple users on your systems?

·    (1 to 10) _____ How well is all of your business and personal technology integrated, backed up and made

                             accessible? 

·    (1 to 10) _____ Are you able to, in a reliable and secure manner access your data and systems remotely from                                      anywhere in the world. If not, would this be useful?

·    (1 to 10) _____ Are your data, contacts, personal and business information well organized and synchronized or

                             are they spread out, duplicated, and disconnected over non-integrated technologies?

·    (1 to 10) _____ All of your technologies: computers, IDevices (IPods, IPhones, ITouch), cell phones,

                             entertainment systems (PSP, Xbox. Wii) can be integrated. How important is making all your

                           technology work together?

Click here to learn more about our services (link to second page)

Download, complete and email one or both of the following questionnaires and we will send you a free recommendation on how to immediately improve your use of technology

Questionnaire for Determining Technology Strategies and Training

Questionnaire to Help Design Protection plan

PIN MARKETING AND TECHNOLOGY

We make computers work for you, call or email us

today to learn more - 250-858-1235 or embp@pin.ca

Page 2.

End of page                                                                                                                                         .

Page 2 will include a list of services plus links to support documents. The text content is as follows. The page has the same ‘banner’ top and bottom as for page 1.

CONTENT:

More Details about our Services

Technology it seems is designed primarily to sell; any real usefulness to the customer is almost accidental!

Technology and the Internet changes so quickly that no one can really say with any certainty what is best or what is coming. Only by taking ownership of your own technology and data, and thinking about what you really want to do can you ever hope to implement technology successfully.

We can help you assess, refine, and envision a new way of using and choosing technology that empowers you to understand the choices you make and how you use your technology in a way that frees you from the need to be beholden to so-called experts.

Call us @ 250-858-1235 for help with any of the following. We can…

·   Evaluate your current use of technology and suggest immediate ways to better exploit what you are already paying for, and what is available to use for free to realize immediate improvements, reduce expenses, and minimize risks

·   Help you organize your data and implement a simple time and cost-saving back-up, recovery and maintenance plan

·   Help you put your critical information, such as contacts, documents, music, pictures, etc. into single safe silos,

    instead of having it spread out over several disconnected service or technologies

·   Help you set up remote services such as FTP, Remote Control, Virtual Private Networks, etc. that allow you to always be connected to your network and data no matter where you go

·   Train you, your family, or your staff to grasp how to safely and effectively use, understand, and master  technology by starting from a different higher lever perspective of how technology and operating systems are meant to work

·   Create customized procedures, systems, and documents to help you improve or maintain existing mission critical services, or implement new systems and technologies in a more sustainable way

·   Interface between you and potential service providers to ensure that both they and you understand your needs, and that you understand what you are paying for and what level of support you are actually entitled to

·   Consult on the use or purchase of new hardware or software technologies such as websites, databases, business applications, cloud computing, etc. to help assess, with a cost-benefit analysis, the best products to purchase

·   Help you design, set up, and manage a small or medium sized home or business network by setting up accounts, file sharing, and overall systems to allow all parties to share technology and data without compromising privacy, security, or system stability

·   Help you develop behaviours, strategies, and systems to manage critical passwords and personal and/or sensitive information for all Internet and non-Internet technologies

·   Train and help you, your family, or staff to get comfortable with any form of Internet or computer technology such as social networking (including services such as Facebook, Twitter, On-line Dating, etc.) peer-to-peer networking (BitTorrent, Limewire, etc.) with an eye to both personal and business use

·   Evaluate and make recommendations concerning best safe use practices for the Internet and related technologies, such as installing and configuring anti-malware, anti-virus, system and software updates and showing you the critical behaviours you need to adapt to make your system safe and reliable

·   Provide consultation and marketing services for small and medium sized business to successfully implement any of the above services with your business plan to create simple effective ways of reaching potential customers by aligning Internet Marketing with grass-roots marketing (where it all really happens)

·   Help you choose, purchase, and set up a user friendly video and/or audio recording and production studio in your home or business to allow you to make and distribute professional quality music, movies, etc.

·   Help you choose, purchase, and/or set up a user friendly and inexpensive video surveillance system for your home or business

· Help you organize all your music and videos to be secured and available wherever you go by using an mp3 player such as an IPod in your home, your vehicle, anywhere

Download, complete and email the one or more of the following questionnaires and we will send you a free recommendation on how to immediately improve your use of technology

Questionnaire for Determining Technology Strategies and Training

Questionnaire to help design Protection plan

Page 3

CONTENT:

Sample Documentation

The following links allow you to download sample documents created to support our demonstration network. These documents are not meant to be definitive and are always customized specifically for the customer’s needs and their level of technical understanding.

Administrative Documents, Questionnaires, and Basics

PIN Marketing and Technology Mission Statement

Basics of System and Data Management

Basics of Data and System Backup and Recovery

Basics of Technology and Data Integration and Portability.doc

Sample Network Diagrams

PINServicesNetworkDiagram

PINServicesNetworkFTPDiagram

PINServicesNetworkShowingMappedDrivesDiagram

PINServicesNetworkVNCDiagram

PINServicesNetworkVPNwithBridgingDiagram

Sample Configuration and User Manuals

PIN Services Network Config and Admin

PIN Services Backup Configuration

PIN Services FTP Configuration

PIN Services OpenVPN Configuration

PIN Services UltraVNC (RemoteControl) Configuration

Page 4

CONTENT:

Pin Marketing and Technology

 Company Info and Technology Manager’s Biography

PIN Marketing and Technology is a venture project of the parent company PIN Services, which has been in business since1998, and is located in beautiful Victoria BC and provides services across Canada and around the world.

                                                M. Brian Palmer, Technology Manager and company partner, has had a diverse and                                              interesting career, mainly in the fields of IT and Education. While Brian graduated with                                            Distinction from the University of Guelph with a degree in Physical Chemistry his                                                    diverse interests took him far afield.

(brian_bio.jpg here)

                                                After obtaining a degree in Education from the University of Western Ontario and                                                    teaching High School Physics, Math, and Computer Science at inner city schools in                                               Toronto Brian fulfilled a dream to move out west and ended up attending the                                                           University of Victoria. After a semester of math and computer science courses Brian                                              became employed in BC Hydro’s IT department and worked his way up from Help                                       Desk to Server and Network Administration and Project Management.

Brian’s path lead him to become dissatisfied with current modes of technology use and education and a chance encounter lead him to form a partnership with the President of PIN Services, Eric Jordan, and a new venture was formed.

Brian believes that to create positive change in people’s lives and in the ways we are living new modes of choosing, using and supporting technology are required. The ability and vision to achieve this is Brian’s core expertise.

Brian is, and has been, a competitive marathon runner, triathlete, and road and mountain biker. He is currently an aspiring guitarist who performs at venues around Victoria and volunteers in his free time as a tutor for Literacy Victoria.

Highlighted Project Design and Implementation

·    Designed and implemented a complete Independent Study Mathematics course for at-risk and marginalized 

    youth

·    Designed a science-based nutrition program to teach challenged students how to evaluate and plan healthy   

    diets as part of a complete science course

·    Completely revamped BC Hydro’s Home PC program including the creation of new procedures and user-friendly 

    manuals and training sessions

·    Designed a series of information sessions and programs for BC Hydro to help clients more effectively  

    understand and use their technology

·    Supported all technology needs for VPs, CEO, and demanding clientele for Powerex, BC Hydro’s energy trading subsidiary

·    Managed server room upgrades, a building-wide power outage, and year 2000 roll-over to maintain

    uninterrupted  7-24 operations

Click here to learn more about our services (link to second page)

Download, complete and email one or both of the following questionnaires and we will send you a free recommendation on how to immediately improve your use of technology

Questionnaire for Determining Technology Strategies and Training

Questionnaire to help design Protection plan