DONNA FRANCOEUR

1141 Lugrin Place
Victoria, BC  V9A 6T8

( 250. 383. 9112

Objective:  Seeking to utilize skills and experience as a  Medical Office Assistant

SUMMARY OF SKILLS / ATTRIBUTES

  • 7 Years Successful experience as Medical Office Assistant
  • Can sense urgency of patients' problems / Able to establish good rapport with patients
  • Broad knowledge of office procedures / Computer Literate / Experienced with all office equipment
  • Continually changing procedures to improve office efficiency
  • Very professional manner - both in person and on the phone
  • Efficient Right Hand Person / Caring and Understanding / Compassionate, dependable and helpful
CAREER EXPERIENCE
Dr. Bayla Schecter
Victoria, BC

OFFICE MANAGER

Aug. 94 - Present

  • Answer phones and book appointments

  • Type medical letters / File all records

  • Book appointments with specialists

  • Responsible for all billing and accounting duties

  • Order all stationery supplies for the office

  • Key-holder / Open and close office
Sidney Hair Salon
Sidney, BC

BOOKKEEPER

1983 - Present
Landsdowne Treatment Centre
Victoria, BC

RELIEF SECRETARY

1994

  • Perform all secretarial duties related to a Medical Office
Dr. Russel H. Grimwood
Victoria, BC

RELIEF SECRETARY

 1992 - 1994
  • Answer phones and book appointments
  • Maintain medical records / File accordingly
  • Responsible for computer billing
Eric Jordan Sales (Family Business)
Winnipeg, MB, Victoria, BC

BOOKKEEPER

 1983 - 1992
Gestetner Canada Ltd.
Winnipeg, MB

INVOICE CLERK

 1 Year
...
QUALIFICATIONS
Camosun College MEDICAL OFFICE ASSISTANT CERTIFICATE

1992
...
Sturgeon Creek High School AccPac Bedford Accounting Computer Course
Lotus 1-2-3		 1991
1990
Seminars
MDS Metro Laboratories Various Medical Seminars
Medical Office Assistant's Assn. Various Seminars / Speaker Presentations ongoing
Computer Skills WordPerfect, Lotus 1-2-3, MedWare (Specialized Medical Software)
.
..
PROFESSIONAL AFFILIATIONS
Full Member Medical Office Assistants Association 1998 - Present
.
..
COMMUNITY / VOLUNTEER WORK
Medical Office Assistants Assn. Committee Member for Conference 2001 2000 - Present
Electoral Office Volunteer 1995 - Present
Childhood Sexual Abuse Survivors Counsellor and Organizer 1994 - 1998
.
..
HIGHLIGHTS OF QUALIFICATIONS
  • Excellent communication and interpersonal skills
  • Very organized with good time management and prioritizing abilities
  • Honest, dependable and responsible
  • Flexible and adaptable to changing priorities and situations
...
REFERENCES
Dr. L. Green / Dr. I Gibson,   ( 250. 385. 4445
Victoria, BC

Dr. Schecter,  ( 250. 382. 2104
Victoria, BC

Pansy Cole, ( 250. 656. 3622
Owner, Sidney Hair Salon
...
Thank you for your time and consideration.

Donna Francoeur